top of page

Faqs

Massage, Acupuncture & Cupping FAQs

Here are some of the questions we get the most about our massage therapy service and our acupuncture clinic in London. We hope we have been clear enough with our answers, but if you feel you need more details or have a question that is not listed here, please do not hesitate to contact us at info@atozentherapies.com.

 

We have divided the answers depending on the service provided.

 

1) Is The Treatment Painful?

 

Deep tissue Massage City of London: You may feel some discomfort during a deep tissue massage, as this is a treatment in which we use strong pressure to work deeper layers of muscles and fascia. Even tough, it should never be uncomfortable and please tell your massage therapist if you the pressure is too much so we can adapt it to your likes. If you think that you would prefer a massage therapy that doesnt use as much pressure, we would suggest you to try our other massage near me services such as Holistic Massage, Lymphatic massage London, and Aromatherapy.

 

Acupuncture: It should not hurt. Some people may find it slightly uncomfortable and feel a little ticklish. Acupuncture needles are really fine and sometimes it’s even hard to feel they’re been inserted. Medical acupuncture is not painful and please speak to your therapist if you feel you’re not able to relax or something is hurting. 

 

Cupping therapy: It should not be painful. The vacuum of the cups create an upward stretch within the muscle and associated fascia that can feel a little intense at first for some people, but it usually settle immediately. Please speak to your therapist if you feel any pain at all at any point. 

 

 

2) How Much Do You Need To Undress?

 

Massage: Depending on the massage service you choose you would need to take some clothes off. If you ask us to concentrate the session on a particular area (i.e back and shoulders) during a Deep tissue massage in London, you can also take off just your top and leave your trousers on, if you wish. For more relaxing types of massage near me, we will ask you to undress to your underwear if you feel comfortable. In any case please be reassured that your privacy will be respected. The therapist will leave the room while you get changed and will give you a towel and a blanket so you will be covered for all the duration of the massage. Our massage therapists are trained to drape sheets to allow for modesty while uncovering the part of the body that needs to be massaged.

 

Acupuncture treatment London: Depending on your symptoms and treatment goals, the therapist may ask you to remove some clothes if she can’t reach the acupuncture

points. In this case, after explaining the areas that she will need uncovered for needling, she will leave the room and let you undress in privacy. You will be given a towel to cover yourself and your modesty will be respected all throughout the treatment.

 

Cupping clinic: Depending on the area that we place the cups, the therapist will ask you to remove some of your clothes, such as your shirt if treating the back. A towel will always be provided and your modesty will be assured at all times. 

 

 

3) How Do I Prepare For The Treatment?

 

For all the services offered at our Acupuncture clinic  & massage centres in London, there is no need for special preparation. We suggest to arrive slightly earlier just so you don’t have to rush to the treatment table and to make sure there is always a little time to chat about your needs and goals at the beginning of the session.

If you are a first time client, we would really appreciate if you feel the initial consultation form before coming in so that we don’t have to cut too much time out of your treatment and we have a general idea on what we could do for you. If you have booked for any of the massage near me services or cupping massage please fill this consultation form. If you have book at our acupuncture clinic London, please follow this link to fill the medical acupuncture consultation form.

 

If you are planning to do any strenuous exercise the day of your treatment, we would suggest to do it before coming to the session so you can fully relax afterwards and rip the most benefits of your massage therapy or acupuncture for stress and anxiety. 

4) What Happens During The First Treatment

Regardless of the services you have booked we will always take the time to go through an in-depth consultation (especially when booking acupuncture for fertility) to become aware of any specific conditions, and understand what are your needs and goals for the session. 

It would be great if you spare some time of fill our initial consultation form before coming to your session, but no worries if you won’t be able to do it.

In case of a booking for Acupuncture, the practitioner will also examine your tongue and your pulse as these two important parts of a fully traditional Chinese medicine diagnosis. After taking the diagnostic consultation we will provide a towel and leave the room in case you need to remove some clothes. Once you are ready and comfortable, the treatment will start. 

 

5) What Happens If I snore During A massage or Acupuncture Session?

We do encourage you to fully relax and let go of any stress, therefore it is very common to fall asleep during a massage. Snoring is like music for a massage therapist, we would actually be pleased to know we have been able to help you relaxing enough to make you fall asleep! So please never feel ashamed if you snore!

Drooling is also very common, especially when you lay on your stomach. If you need to blow your nose, please ask your therapist for a tissue as we always have one at hand. 

6) Can I Use The Restroom During My Appointment?

We recommend using the restroom before your session begins, so you can fully relaxed for all the duration of the treatment with no interruptions. Sometimes it can happen that you may need to go during the appointment tough. In that case, just informed the therapist and we will show you where the bathroom is. 

We also would like to remind you that Massage Therapy can help to stimulate digestion, so it is not uncommon to pass gas during a session. There is absolutely no need to feel embarrassed as this is a physiological and positive response from your body. If you are worrying about this, just try to avoid high-fiber foods before your massage near me treatment. 

 

7) Do I Need To Chat To The Therapist During The Treatment?

 

Whether you prefer to chat or not with your therapist, it is totally up to you. Some people prefer to talk as some others prefer to remain silent, close their eyes and relax for all the length of the massage therapy. It is your time and space so you decide what makes you feel the most comfortable.

We just encourage you to speak up in case you need something in order to be more comfortable, such as you’re feeling too hot or cold, you’re in pain or have any questions. 

 

8) What Is A to Zen Therapies's Cancellation Policy?

 

Regardless of the services you have booked we allow 24 hrs for cancellations of rescheduling appointments free of charge. In case you need to cancel or reschedule, we would really appreciate if you do so at the earliest opportunity so that we can offer that time slot to someone else. Please read Our Refund Policy

 

To cancel or reschedule, please email us at info@atozentherapies.com or call 020 4577 0092 or WhatsApp 07595378108. 

 

Please note that cancellations made with less than 24 hours’ notice need to be paid in full. 

 

 

9) How Can I Pay For My Session?

 

Regardless of the services you have booked you can pay either by card, cash or prepaying any of our service online here. 

 

You can decide to pay for a single session or take advantage of the discount we offer when purchasing multiple sessions at once. Please visit our Pricing page to learn about our fantastic offers. 

 
10) Can I Combine Different Treatments During The Same Session?

 

Yes of course! Our therapists have different backgrounds tough so if you want to combine 2 different therapies, please contact us before booking an appointment, so we can suggest the therapist who would suit most your needs. We often do recommend to combine deep tissue massage with cupping treatment London when you suffer from muscular pain as these 2 therapies work wonders together. 

Another combo which works great is Remedial massage and Thai massage London or Massage therapy and Medical Acupuncture London. 

 

Please do not hesitate to contact us to have more info or if you need help to decide what type of treatment would suit best your concerns and health goals. 

refund and cancellation
bottom of page