Return & Refund Policy

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it..

There are certain situations where only partial refunds are granted (if applicable)

Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@do-essential-oils.com.

Shipping
To return your product, you should mail your product to: 

A to Zen therapies
23 hemsworth court

N1 5LA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 
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M: 075 9537 8108
E: info@atozentherapies.com
CLINICS

Light Centre Monument, 36 St Mary at Hill, City of London, EC3R 8DU

Light centre Moorgate, 114 London Wall, London EC2M 5QA

Still Point Therapy Centre, 18 Devonshire Row, City of London, EC2M 4RH

© 2017 by Monica Pineider​. Proudly created with Wix.com

A to Zen therapies logo top rated 2019 treatwell - A to Zen therapies - deep tissue massage, reflexology for fertility, shiatsu, zone facelift, lymphatic drainage, anticellulite cupping, pregnancy massage, Light centre Monument, London, EC3
A to Zen therapies logo top rated 2019 treatwell - A to Zen therapies - deep tissue massage, reflexology for fertility, shiatsu, zone facelift, lymphatic drainage, anticellulite cupping, pregnancy massage, Light centre Monument, London, EC3
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